Online Learning and Collaboration Services (OLCS)
Online Learning and Collaboration Services (OLCS) is Learning Technologies’ public face for online services. It assists faculty and GTAs with their use of a number of enterprise-level learning and collaboration systems, including Scholar, ePortfolio, DyKnow, Course Evaluation, and ElementK tutorials. For assistance with any of these systems, please contact http://4help.vt.edu
OLCS serves the university community with:
• User support: faculty support desk, help pages, web support, application documentation;
• Training: user training through FDI, online documentation, handout materials, tutorials, videos, resource development;
• Product evaluation and quality assurance: usability and functionality testing, quality analysis and documentation; and
• Communication: acts as a key conduit between faculty and our systems and development teams as well as vendors.
For documentation, feedback, and comments regarding OLCS services, please visit http://www.olcs.lt.vt.edu/
For more information about the services we provide, please visit our web site at http://www.olcs.lt.vt.edu/ or contact us via http://4help.vt.edu
Online Learning and Collaboration Services
2220E Torgersen Hall
Campus Mail Code (0292)
Blacksburg, VA 24061